Repair costs vary from phones damaged and are determined by the cost of the part plus the labor involved. We quote all repairs up front and will honor our quotes. We will always inform you before we do additional repairs and get your pre-approval. We believe in transparency and no surprises!
No appointment is necessary. However, if you are on a tight schedule or traveling to us from a distance, we strongly suggest setting an appointment. Calling ahead for an accurate wait time is recommended.
Yes, any non-responsiveness your phone is suffering due to a drop will be corrected with the Glass & Digitizer repair, as the Digitizer that is being replaced, is the part responsible for all touch functionality. Check out our glass replacement article to learn more about broken glass and the repair process.
If the actual screen of the phone is bleeding, white, or has any dead pixels then you’re going to need to select the LCD & Glass option as the LCD has suffered irreversible damage. Still not sure? Send a picture of the current condition of the phone while it is powered and we will do our best to diagnose it.
All of our repairs come with a lifetime warranty. Conditions apply. Example: Q: I broke my screen after I got it fixed, is that covered? A: No, the screen warranty is voided do to damage. We only cover the parts that we replaced during the repair. Any water or physical damage is not covered.
We know how important these things are to you and want you to know that your data is in safe hands. We rarely (almost never) have issues regarding data loss, however it is recommended that you back your device up if possible before you bring it in. If you need help backing it up, feel free to call us and we will help you out.